Gymnastics Australia has announced a partnership with customer engagement specialist company, EngageRM.

After a careful selection process, EngageRM was the best fit, with the company providing a world-leading integrity management solution, that will enable real-time complaint monitoring, to ensure safe participation for gymnasts at all levels.

Commenting on the partnership, EngageRM chief executive officer, Ned Coten, said: “Everyone at EngageRM is thrilled to be partnering with Gymnastics Australia as their CRM and data technology provider.”

Gymnastic Australia chief executive officer, Kitty Chiller AM, added, an investment in technology will deliver national synergies, efficiencies and data insights for members and clubs.

“More than ever before, sports are having to adapt their technology to support the needs and expectations of members and fans,” Chiller said.

“Being innovative and creative in the way that you deliver meaningful engagement is critical for the success of sports at all levels.

“We are thrilled to be partnering with EngageRM as we as a sport, and as an organisation embark on a digital transformation journey to better services our member’s needs.

“From the beginning, EngageRM have understood the complex needs of our organisation and State and Territory Member Associations and will deliver a system that will not only service us now, but also well into the future,” she said.

Additionally, an improvement in technology will help Gymnastics Australia increase the sport’s engagement and participation at all levels, while also maximising the governing body’s relationships with various stakeholders.